After receiving your delivery, if any of your customers are missing items, have received extra product, have a damaged item, or tried a product and are unhappy with it, please complete the form below, preferably within 48 hours of receiving your order.
We have consolidated all forms into one form to rule them all.
Here are some example situations to help you see which form you need.
- Did not receive an item
- Received an incorrect quantity
- Received the wrong item
- Ordered the wrong item
- Received an item not listed on the customer’s invoice
- Customer was unhappy with a product they had tried
- Customer didn’t want a product
- Received a damaged product
Please fill out this form
If you have one or more missing items, please do the following: