The Top Secret Phrase To Remind Your Customers Without Bugging Them
Everyone hates a pushy sales person. In fact we avoid pushy people. However, we don’t want our customers to miss out on our great products, and we want to grow our sales, so what do we do?
One of the hardest parts of this business for a rep is the dreaded phone call. Why is it so hard to pick up the phone and talk to a person? What are we all afraid of?
One of the reasons it is so hard to call a customer is that we feel that we are intruding on that person’s space and time. We are afraid of potential rejection. One of the easiest ways to overcome this is to change the thought process regarding phone calls and to practice.
“The number one Phone phobia is manifested in this fear: “Customers will think I’m pushy.” Guess what? If a customer gave you her phone number, she gave implied permission to call her! Follow through on your implied promise to keep connected.”
Oh, No!! Order deadline is approaching and you don’t have very many orders from customers yet! What can you do to encourage customers to get those orders to you before the order closes?