Text Templates

We’ve found a great app to make it easier for you to text your customers . . . AND we’ll pay you for it!

Download the Reach app and we’ll refund you $6 for each month that you use the app.

(Refund will be in AP credit)

Learn more about the Reach app or download now: https://www.reachtheapp.com/


  • Include your RSM in a monthly Reach text to your customers.
  • Talk to your RSM quarterly.
  • Request your monthly refund

Request your monthly Reach App credit now!

Here are a few best practices to avoid being recognized as a spam texter when texting your customers:

  • Decrease the sending speed (see tutorial below)
  • Limit messages to 160 characters or less
  • Increase engagement by asking for reply
  • Do not send links. Instead, in your initial text, ask for the customer to reply if they’d like a link to the catalog or website
  • Avoid Images/Video Attachments

How To Import Contacts to the Reach App: https://youtu.be/e9NCm9XE-p4

VERY IMPORTANT: View this video to change the send rate so that all of your texts reach your customers.

How to Import Contacts to the Reach App & Change the send rate

Text Templates

Tip: You can copy these scripts to a word doc and customize them so they are more “you”, then you can reuse them each month after updating products and catalog links 🙂 Find the Catalog Shortlinks Here.

Catalog #2

Text 1: Hi [First Name], Have you seen the new sales in Catalog #2? Among others, there are BIG DEALS on products for a great surf & turf Valentine’s Day dinner. Save $12 per case on #1554 Hereford Flat Iron Steaks and $8 per bag on Black Tiger Shrimp. See all of the amazing sales this month here >> https://pantryacademy.com/wp-content/uploads/2024/01/SalesFlyer2-1.pdf

Text 2: Hi [First Name], my Catalog #2 order closes on Monday. Please send me a quick Y or N to let me know if you’d like to order this month. It’s the last month to stock up on frozen soups or soup mixes before they leave for the season, and the last chance to order the deep sales on this catalog >> https://bit.ly/3Scfe5l

Try out a version of our winning text from our April 2023 Text Contest:

Copy the text below and fill in the info in parenthesis with your own words:

Good morning! I’m so happy (warmer weather is here). My AP order #(XX) is going in next Monday, (Date). Check out our (PRODUCT NAME) on pg. (XX), it is (say something nice about the product). I also love #(XXXX) (PRODUCT NAME). Please let me know what you need this time. Thanks so much! (YOUR NAME)

More Ideas:

  • Hey (customer)! It’s time to order for Catalog __. Orders will close tonight at ______.  Don’t miss this month’s sale on (choose a sale item and note the regular cost and current sale price) or our NEW ___________ (choose a new item you’re excited about).  Let me know if you need anything this month. Find Current Catalog Shortlinks Here I’ll be sure to check in with you if I don’t hear back.

  • Hi, (first name), Today is order deadline for Catalog #___!  Insert 1 or 2 sale items here.  Please get your order placed online by midnight or to me to put in for you by 10 pm.  If I don’t hear from you, I will try to give you a quick call between 8 & 9 tonight.  Thank you! 
  • Hi, (first name), Catalog #___ orders are due on Monday!  Don’t miss the sale on (insert 1 or 2 sales items here)!!  Place your order on our website at www.alisonspantry.com or I can place it for you. 😊
  • Hey, (first name), It’s time to place your Alison’s Pantry order for Catalog #___! 😊  This is the last order before (Holiday).  (List 1 or 2 sale items here.) Order online at www.alisonspantry.com or I can order for you.  Tomorrow, Monday, (date) is order deadline!
  • It is order week! Catalog __ is up for orders. Don’t be late, order before (date)
  • We have __ days left to get catalog #__ orders in! Don’t be late. 
  • It’s order day, don’t delay, submit your order online before midnight!!!
  • ” Hey There! Just a reminder it’s ORDER DAY! please let me know if you WILL or WILL NOT be ordering this month. Orders need to be in by midnight tonight. Thank you all for your continued support,  I truly appreciate it”:)
  • Hi ____! Good morning, I hope your weekend was wonderful. It’s Alison’s Pantry order day today. Please let me know if you would like anything, I will check back in with you this evening if I don’t hear from you today. Don’t forget bacon, you will save XX off the case. Happy Monday!! 🥓 🙌 📲
  • Hi _____!  I hope your having a great Saturday, I just wanted to remind you of the Alison’s Pantry order deadline this Monday, I don’t want to miss you if you need anything. I’ll try you back if I don’t hear from you. Thank you so much!! 
  • “Hey, (customer)! Catalog #__ has some great sales. I’ll be stocking up on (a sale item you like). You can see all of the sales this month here: https://www.alisonspantry.com/sales Let me know if you’d like to add anything to your order. I’ll be sure to check in with you if I don’t hear back.
  • “Hi (customer), have you seen the delicious NEW PRODUCTS in Catalog #__?  Check them out on pages 3-5.  I’m most excited about (mention 1-2 new products that look good to you!) and have them on my own order this month. Browse the catalog here Find Current Catalog Shortlink Here and let me know if you’d like to try anything new this month, or if you just need to restock some old favorites! I’ll be sure to check in with you if I don’t hear back.

  • Hey, (first name), Your Alison’s Pantry order is here and ready to pickup.  Please let me know the day and time you can stop by. Wednesday, February 17th – 5:00 pm to 7:00 pm or Thursday, February 18th – 5:30 pm to 7:30 pm or Friday, February 19th – 5:00 pm to 7:00 pm. If you need another time, please arrange that with me beforehand.  See you soon!  Rep Name
  • Its truck week! Pickup days and times are as follows: Alison’s Pantry pickup day from (time-time)
  • Thank you for your order! Pickup week is ………
  • Thank you for your continued business!
  • Welcome to my Alison’s Pantry family, thank you for your order. (new customers)
  • Hi _____!  Thanks for your order. It will be here the week of March 8th. I appreciate your support. Have a great day, but please let me know if you need anything else.  Thanks again,  Stacee
  • Hi _____!   Thank you for your order for Cat 1,  I hope your holiday was a good one, and you are looking forward to a happy new year. As always, Alison’s Pantry stands behind thier products, so if you are ever not satisfied, please let me  know. AP  will happily refund your money. Thanks, Stacee 🙃
  • Hi ______!  Thank you, thank you, thank you for your order!!  I appreciate your support and love that I can bring you the best food from Alison’s Pantry.  Stay Safe and Warm!! Have a great Thanksgiving!   Stacee 🦃🥧
  • Hi ______! I hope your day is going well. How was everything in your last order? Remember we have a double your money back guarantee if you aren’t completely satisfied. Just let me know.   

Hi _____, I have been mailing you an Alison’s Pantry catalog each month but have noticed you have not ordered in a while. In order to better serve you, please text me back with a #1 if you are still interested in ordering and will be placing an order for this Catalog, or text #2 if you are no longer interested in ordering from Alison’s Pantry and I will remove you from my catalog mailing list and reminder list. Thank you for your help! (rep name)