Text Templates
Tip: You can copy these scripts to a Word doc and customize them so they are more “you”, then you can reuse them each month after updating products and catalog links 🙂
Examples of Catalog Specific Text Reminders
Text 1: Hi [First Name], have you seen the new sales in Catalog #2? Among others, there are BIG DEALS on products for a great surf & turf Valentine’s Day dinner. Save $12 per case on #1554 Hereford Flat Iron Steaks and $8 per bag on Black Tiger Shrimp. See all of the amazing sales this month here >> https://www.alisonspantry.com/sales
Text 2: Hi [First Name], my Catalog #2 order closes on Monday. Please send me a quick Y or N to let me know if you’d like to order this month. It’s the last month to stock up on frozen soups or soup mixes before they leave for the season, and the last chance to order the deep sales on this catalog >> https://www.alisonspantry.com/catalogs1
Try out a version of our winning text from our April 2023 Text Contest:
Copy the text below and fill in the info in parentheses with your own words:
Good morning! I’m so happy (warmer weather is here). My AP order #(XX) is going in next Monday, (Date). Check out our (PRODUCT NAME) on pg. (XX). It is (say something nice about the product). I also love #(XXXX) (PRODUCT NAME). Please let me know what you need this time. Thanks so much! (YOUR NAME)
More Ideas:
- Hey (customer)! It’s time to order for Catalog __. Orders will close tonight at ______. Don’t miss this month’s sale on (choose a sale item and note the regular cost and current sale price) or our NEW ___________ (choose a new item you’re excited about). Let me know if you need anything this month. Find Current Catalog Shortlinks Here. I’ll be sure to check in with you if I don’t hear back.
- Hi, (first name), Today is order deadline for Catalog #___! Insert 1 or 2 sale items here. Please place your order online by midnight, or have it to me by 10 pm so I can place it for you. If I don’t hear from you, I will try to give you a quick call between 8 & 9 tonight. Thank you!
- Hi, (first name), Catalog #___ orders are due on Monday! Don’t miss the sale on (insert 1 or 2 sales items here)!! Place your order on our website at www.alisonspantry.com, or I can place it for you. 😊
- Hey, (first name), It’s time to place your Alison’s Pantry order for Catalog #___! 😊 This is the last order before (Holiday). (List 1 or 2 sale items here.) Order online at www.alisonspantry.com, or I can order for you. Tomorrow, Monday, (date) is the order deadline!
- It is order week! Catalog __ is up for orders. Don’t be late, order before (date)
- We have __ days left to get catalog #__ orders in! Don’t be late.
- It’s order day, don’t delay, submit your order online before midnight!!!
- ” Hey There! Just a reminder, it’s ORDER DAY! Please let me know if you WILL or WILL NOT be ordering this month. Orders need to be in by midnight tonight. Thank you all for your continued support. I truly appreciate it.” 🙂
- Hi ____! Good morning, I hope your weekend was wonderful. It’s Alison’s Pantry order day today. Please let me know if you would like anything. I will check back in with you this evening if I don’t hear from you today. Don’t forget bacon, you will save XX off the case. Happy Monday!! 🥓 🙌 📲
- Hi _____! I hope you’re having a great Saturday. I just wanted to remind you of the Alison’s Pantry order deadline this Monday. I don’t want to miss you if you need anything. I’ll try back if I don’t hear from you. Thank you so much!!
- “Hey, (customer)! Catalog #__ has some great sales. I’ll be stocking up on (a sale item you like). You can see all of the sales this month here: https://www.alisonspantry.com/sales. Let me know if you’d like to add anything to your order. I’ll be sure to check in with you if I don’t hear back.
- “Hi (customer), have you seen the delicious NEW PRODUCTS in Catalog #__? Check them out on pages 3-5. I’m most excited about (mention 1-2 new products that look good to you!) and have them on my own order this month. Browse the catalog here: https://www.alisonspantry.com/catalogs1 and let me know if you’d like to try anything new this month, or if you just need to restock some old favorites! I’ll be sure to check in with you if I don’t hear back.
- Hey, (first name), your Alison’s Pantry order is here and ready for pickup. Please let me know the day and time you can stop by. Wednesday, February 17th – 5:00 pm to 7:00 pm, or Thursday, February 18th – 5:30 pm to 7:30 pm, or Friday, February 19th – 5:00 pm to 7:00 pm. If you need another time, please arrange that with me beforehand. See you soon! Rep Name
- It’s truck week! Pickup days and times are as follows: Alison’s Pantry pickup day from (time-time)
- Thank you for your order! Pickup week is ………
- Thank you for your continued business!
- Welcome to my Alison’s Pantry family, thank you for your order. (new customers)
- Hi _____! Thanks for your order. It will be here the week of March 8th. I appreciate your support. Have a great day, but please let me know if you need anything else. Thanks again, Stacee
- Hi _____! Thank you for your Catalog 1 order. I hope your holiday was a good one, and you are looking forward to a happy New Year. As always, Alison’s Pantry stands behind their products, so if you are ever not satisfied, please let me know. AP will happily refund your money. Thanks, Stacee 🙃
- Hi ______! Thank you, thank you, thank you for your order!! I appreciate your support and love that I can bring you the best food from Alison’s Pantry. Stay Safe and Warm!! Have a great Thanksgiving! Stacee 🦃🥧
- Hi ______! I hope your day is going well. How was everything in your last order? Remember, we have a double-your-money-back guarantee if you aren’t completely satisfied. Just let me know.
Hi _____, I have been mailing you an Alison’s Pantry catalog each month but have noticed you have not ordered in a while. In order to better serve you, please text me back with #1 if you are still interested in ordering and will be placing an order for this Catalog, or text #2 if you are no longer interested in ordering from Alison’s Pantry, and I will remove you from my catalog mailing list and reminder list. Thank you for your help! (rep name)
We’ve found a great app to make it easier for you to text your customers.
It works on Androids and iPhones.
Learn more about the Reach app or download now: https://www.reachtheapp.com/
Here are a few best practices to avoid being recognized as a spam texter when texting your customers:
- Decrease the sending speed (see tutorial below)
- Limit messages to 160 characters or less
- Increase engagement by asking for a reply
- Do not send links. Instead, in your initial text, ask for the customer to reply if they’d like a link to the catalog or website
- Avoid Images/Video Attachments
VERY IMPORTANT: View this video to change the send rate so that all of your texts reach your customers.