Text Templates

We’ve found a great app to make it easier for you to text your customers . . .

AND we’ll pay you for it!

Download the Reach app and we’ll refund you for each month that you use the app.

(Refund will be in points on the Rep Rewards Program through Awardco)


  • Include your RSM in a monthly Reach text to your customers.
  • Talk to your RSM quarterly.
  • Request points in Awardco

Here’s how to request your points for using the Reach App starting with the 2nd quarter of 2023:

  1. Login to the Rep Rewards Program on Awardco
  2. Click on “Earn Points”
  3. Click on “Reach Refund”
  4. Fill out the form and submit!

Learn more about the Reach app or download now: https://www.reachtheapp.com/

How To Import Contacts to the Reach App: https://youtu.be/e9NCm9XE-p4

How to Import Contacts to the Reach App

Text Templates

We received feedback on our recent text scripts saying that Reps felt they were too, well, “scripted”!  We’ve modified them to be less formal and more customizable each month. Here are some simple templates that we hope you’ll find helpful.

Tip: You can copy these scripts to a word doc and customize them so they are more “you”, then you can reuse them each month after updating products and catalog links 🙂 Find the Catalog Shortlinks Here.

  • Hey (customer)! It’s time to order for Catalog __. Orders will close tonight at ______.  Don’t miss this month’s sale on (choose a sale item and note the regular cost and current sale price) or our NEW ___________ (choose a new item you’re excited about).  Let me know if you need anything this month. Find Current Catalog Shortlink Here I’ll be sure to check in with you if I don’t hear back.

  • Hi, (first name), Today is order deadline for Catalog #___!  Insert 1 or 2 sale items here.  Please get your order placed online by midnight or to me to put in for you by 10 pm.  If I don’t hear from you, I will try to give you a quick call between 8 & 9 tonight.  Thank you! 
  • Hi, (first name), Catalog #___ orders are due on Monday!  Don’t miss the sale on (insert 1 or 2 sales items here)!!  Place your order on our website at www.alisonspantry.com or I can place it for you. 😊
  • Hey, (first name), It’s time to place your Alison’s Pantry order for Catalog #___! 😊  This is the last order before (Holiday).  (List 1 or 2 sale items here.) Order online at www.alisonspantry.com or I can order for you.  Tomorrow, Monday, (date) is order deadline!
  • It is order week! Catalog __ is up for orders. Don’t be late, order before (date)
  • We have __ days left to get catalog __ orders in! Don’t be late. 
  • Its order day, don’t delay, submit before midnight!!!
  • ” Hey There! Just a reminder it’s ORDER DAY! please let me know if you WILL or WILL NOT be ordering this month. Orders need to be in by midnight tonight. Thank you all for your continued support,  I truly appreciate it”:)
  • Hi ____! Good morning, I hope your weekend was wonderful. It’s Alison’s Pantry order day today. Please let me know if you would like anything, I will check back in with you this evening if I don’t hear from you today. Don’t forget bacon, you will save $6 off the case. Happy Monday!! 🥓 🙌 📲
  • Hi _____!  I hope your having a great Saturday, I just wanted to remind you of the Alison’s Pantry order deadline this Monday, I don’t want to miss you if you need anything. I’ll try you back if I don’t hear from you. Thank you so much!! 
  • “Hey, (customer)! Catalog #__ has some great sales. I’ll be stocking up on (a sale item you like). You can see all of the sales this month here: https://www.alisonspantry.com/sales Let me know if you’d like to add anything to your order. I’ll be sure to check in with you if I don’t hear back.
  • “Hi (customer), have you seen the delicious NEW PRODUCTS in Catalog #__?  Check them out on pages 3-5.  I’m most excited about (mention 1-2 new products that look good to you!) and have them on my own order this month. Browse the catalog here Find Current Catalog Shortlink Here and let me know if you’d like to try anything new this month, or if you just need some old favorites! I’ll be sure to check in with you if I don’t hear back.

  • Hey, (first name), Your Alison’s Pantry order is here and ready to pickup.  Please let me know the day and time you can stop by. Wednesday, February 17th – 5:00 pm to 7:00 pm or Thursday, February 18th – 5:30 pm to 7:30 pm or Friday, February 19th – 5:00 pm to 7:00 pm. If you need another time, please arrange that with me beforehand.  See you soon!  Rep Name
  • Its truck week! Pickup days and times are as follows: Alison’s Pantry pickup day from (time-time)
  • Thank you for your order! Pickup week is ………
  • Thank you for your continued business!
  • Welcome to my Alison’s Pantry family, thank you for your order. (new customers)
  • Hi _____!  Thanks for your order. It will be here the week of March 8th. I appreciate your support. Have a great day, but please let me know if you need anything else.  Thanks again,  Stacee
  • Hi _____!   Thank you for your order for Cat 1,  I hope your holiday was a good one, and you are looking forward to a happy new year. As always, Alison’s Pantry stands behind thier products, so if you are ever not satisfied, please let me  know. AP  will happily refund your money. Thanks, Stacee 🙃
  • Hi ______!  Thank you, thank you, thank you for your order!!  I appreciate your support and love that I can bring you the best food from Alison’s Pantry.  Stay Safe and Warm!! Have a great Thanksgiving!   Stacee 🦃🥧
  • Hi ______! I hope your day is going well. How was everything in your last order? Remember we have a double your money back guarantee if you aren’t completely satisfied. Just let me know.