Kelly Clark – Buffalo, SD

Hi, I am Kelly Clark I live in North West South Dakota in the little town of Buffalo. I love my husband and 2 kids.  My son is 18 and my daughter is 7.

I started out as a customer of Alison’s Pantry.  I found out that my local rep was getting out of the business due to family constraints.  I decided to take the plunge and become a rep.  I have been one now for just over a year now.  I started with an established customer base so I didn’t have to start from scratch.  I drive a school bus for my full-time job.  I have a split schedule so I am off in the middle of the day and on weekends.   I work on Alison’s Pantry during these times and after I get home from work.

I have a Facebook page and group that I post on often.  Each month about a week before my order deadline, I message all of my customers to see if they need anything for the month and remind them when the cutoff date is.  For those who don’t have internet, I call them and let them know when the cutoff date is.  The week of ordering I send another message and make phone calls again.  I have a few customers that need reminded again on that Saturday because they have very busy schedules and tend to forget.  My customers appreciate the personal touch of me checking with them each month even if they don’t order that month.  When we switched over to the new system, I was in constant contact with my customers to update them on what was going on and how it would affect them.  I had a few customers that stopped ordering when the new system started.  When I told them that they didn’t have to order online and could still call me with their orders, they started ordering every month again.

Alison’s Pantry is a great company to work for and the quality of the food seems to sell itself.

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