Products Leaving after Catalog #2

NOTE:  If inventory remains, these items will be the Closeout Items for Catalog #3 🙂

01-1825                Alison’s Pantry Insulated Cooler Bags—may not be available after Catalog #2; mistakenly printed in Catalog #3.  These will be limited to inventory on hand.

01-2064                Hidden Valley Original Ranch Dipping Sauce 20 oz. squeeze bottle—packaging issue

01-4051                Alison’s Pantry tote bag – Promo Item.

01-5768                Fieldstone Premium Original Granola 50 Oz/3.13 Lb Bag—seasonal; will be back

01-6190                Fieldstone Nutty Buddy Wafer Bars 24ct IW each—seasonal; will be back

01-7036                Fieldstone Oatmeal Cookies w/ creme 24ct each—Discontinued by manufacturer. No longer available.

01-8002                Fieldstone Fudge Brownie 18ct each—seasonal; will be back

01-9202                Fieldstone Chocolate Marshmallow Pies 16ct—seasonal; will be back

02-4448                Shirley J Mugging! Gift Set – Red Mug w/ White Mustache—Mugging Kits will be seasonal items for AP. They will return later in the year.

02-4455                Shirley J Mugging! Gift Set – White Mug w/ Black Mustache—Mugging Kits will be seasonal items for AP. They will return later in the year.

02-4456                Shirley J Mugging! Mix Canister Chocolate Fudge Brownie—Mugging Kits will be seasonal items for AP. They will return later in the year.

02-4457                Shirley J Mugging! Mix Canister Chocolate Truffle Cake—Mugging Kits will be seasonal items for AP. They will return later in the year.

02-4458                Shirley J Mugging! Mix Canister Yellow Cake & Cobber—Mugging Kits will be seasonal items for AP. They will return later in the year.

02-4459                Shirley J Mugging! Mix Singles Chocolate Fudge Brownie—Mugging Kits will be seasonal items for AP. They will return later in the year.

02-4460                Shirley J Mugging! Mix Singles Yellow Cake & Cobber—Mugging Kits will be seasonal items for AP. They will return later in the year.

02-8548                Scrumptious Alpine Mints 16 oz tub—seasonal

02-9113                Scrumptious Snacks Almonds, Whole Raw, 14 oz. tub—replaced with Kirkland product for better value

02-9119                Scrumptious Pecan Halves 10 oz. tub—replaced with Kirkland product for better value

02-9120                Scrumptious Walnut Halves and Pieces 12 oz tub—replaced with Kirkland product for better value

11-1144                Blount Southwest Corn Chowder 4 lb. bag—discontinued due to low sales

11-1502                Janey Lou’s Chewy Chocolate Chip Cookie Dough 3lb tub—Janey Lou’s cookie dough tubs are being discontinued due to lower sales, and inventory challenges.

11-1503                Janey Lou’s Pumpkin Chocolate Chip Cookie Dough 3lb tub— Janey Lou’s cookie dough tubs are being discontinued due to lower sales, and inventory challenges.

11-1504                Janey Lou’s Sugar Cookie Dough 3lb tub—Janey Lou’s cookie dough tubs are being discontinued due to lower sales, and inventory challenges.

11-1505                Janey Lou’s Choc Chip Coconut Macadamia Cookie Dough 3lb—Janey Lou’s cookie dough tubs are being discontinued due to lower sales, and inventory challenges.

11-2653                JJ’s Bakery Boston Cream Pies 12ct—seasonal; will return later in the year.

11-2654                JJ’s Bakery Strawberry & Cream Pies 12ct—seasonal; will return later in the year.

11-3568                Butterball Ground Turkey 85% Lean/15% Fat 12/1 Lb. Chubs—will alternate in the catalog with our Norbest ground turkey product

11-4729                JJ’s Bakery Apple Pie Dessert Snacks 12/4 oz—seasonal; will return later in the year.

11-4730                JJ’s Bakery Cherry Pie Dessert Snacks 12/4 oz—seasonal; will return later in the year.

11-4731                JJ’s Bakery Chocolate Pie Dessert snacks 12/4 oz—seasonal; will return later in the year.

11-4732                JJ’s Bakery Banana Cream Pie Dessert Snacks 12/4 oz—seasonal; will return later in the year.

11-5304                Chef Shamy Passion Fruit Honey Butter 16oz tub—discontinued by supplier

11-6815                Athens Spinach & Cheese Blossom 50 ct–seasonal

11-7808                Athens Chicken & Pesto Blossom 50 ct–seasonal

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The Best Kind of Advertising

What is one of the best kinds of advertising for your business?  The answer, Great Customer Service!!  Not only is it one of the best ways to advertise, it’s also one of the cheapest and everyone can do it with a little extra effort!

customer-service-epic

What are some great customer service tips you can use and what do they cost you?

  1. Put a smile on your face when greeting a customer in person or talking to them on the phone.  The cost is FREE and definitely worth the effort!  Who wants to be greeted by a grumpy person?!  Not me, so put that smile on, exercise those facial muscles and reap the rewards of happy customers!!  Customers who are happy with the people they do business with are more likely to increase what they purchase from them and purchase more often.  A Win Win for you and your customer!!6-smiling-women
  2. Have a positive attitude when dealing with customers, especially a difficult one. The cost is FREE but sometimes difficult to execute.  When dealing with an unhappy customer, listen to their complaint and then let them know you are sincerely sorry they are unhappy and assure them you will do everything you can to correct whatever is wrong.  DO NOT be afraid to accept responsibility if you have done something wrong.  No one is perfect and mistakes happen.  A sincere apology goes a long way to making things right again.  Consider offering the customer something for FREE (such as FREE shipping or a FREE item) to appease them and keep them as a customer.  It’s much easier to keep a customer than to find a new one.
  3. Be consistent.  This is especially important when doing reminders each month.  The cost is FREE but does require you to plan and make the time to do them every month.  If you are consistently sending reminders 4 or 5 days before order deadline, you are giving your customers enough time to look through the catalog and put their orders together and get them to you.  If you procrastinate until the last day, one or more customers may not have time to look and will just pass placing an order until next month and you’ve lost a sale.  Being consistent with your reminders is key to great sales!consistent

Great customer service is one of the best forms of advertising because when you take care of your customers, they are going to take care of you by telling others about you and how happy they are having you for a sales rep and having someone else vouch for you will speak far loader than you tooting your own horn!

Great Customer Service is treating EVERY customer as if they were your BEST customer!

worry-about-being-better

Becky Price, RSM

Social Media Images: Catalog 2 Webinar Featured Products + recipes and new cookies

Seven fabulous new images to help you promote Alison’s Pantry this month! Spotlight romantic restaurant meals from home, new Lockhart cookie dough, breakfast sales, Milford Valley Farms, two fun recipes with AP products, and our great front cover offer.

2017 Important Dates

Because we like to make YOUR life easier, here is the schedule for each catalog for 2 Important dates that is the same for EVERY group:

1:  Update Addresses Deadline By this date, make sure all mailing addresses are up to date and you have turned in any requests for extra catalogs or mailings.

2:  Date Portals Opens Date when you are able to start entering in orders for your customers in portals.   This is also the date that new Closeout Items will be posted on the website to reserve for the next order.

importantdates2017

 

 

 

Closeout Update

FAQ

Closeout items are now on the website under Products | Closeout Food OR Closeout Non-Food. These items are now to be reserved by you OR your customers on the website just like Hot Deals.  View the email here.

New Items:  New closeout items are posted for each catalog on the day that the catalog opens in portals for ordering.  View those dates here.

reserveitems

*If you haven’t reserved it, please don’t add it to your portals orders!

Although you and your customer should receive an email verification when an item is reserved correctly, if in doubt please feel free to email [email protected] to check if a reservation went through.

FAQ – Frequently Asked Questions

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Products Leaving After Catalog #1

NOTE:  These Items will be the Closeout Items for Catalog #2 🙂

The following products are leaving after Catalog #1:

01-1762 Palmer Water Basics Series II Filtered Water 22oz Bottle

01-1763 Palmer Water Basics Emergency Straw Filter, 2-Pack

01-3523  PBFit Chocolate–We’re required to bring in a large amount and it’s not moving quickly enough

01-6933 Master’s Touch Cream Soup Base

01-6982  Stephen’s Gourmet Milk Chocolate Cocoa  4 Lb. Tin –Seasonal

02-1991  Krusteaz Devil’s Food Cake Mix –low sales

02-1992  Krusteaz Yellow Cake Mix –low sales

02-8117 Scrumptious Chocolate Covered Cinnamon Bears–being replaced by Sweet’s Chocolate Cinnamon Bears 2.65lb BAG #1290

03-1343 Sprayway Granite Cleaner

03-2778 Kirkland Trash Bags-black

04-2210 Grip EZ Pancake Spatula

04-3513 MIU Flexible Cutting Boards–being replaced by Crestware 6-pack Cutting Boards (FCBS) #3840

04-4024 Victorio Popcorn Popper

04-8752 Norpro Stainless Steel Mixing Bowl Set

05-1492 Minor’s Cilantro Lime Flavor Concentrate

11-1123 Mrs. Friday’s Coconut Round Shrimp

11-1220  Wyman’s Cranberries

11-2188 Stouffer’s Lasagna—being replaced with Kirkland Lasagna #11-1279

11-3296 Foster Farms Dinosaur Nuggets–being replaced by Yummy Dino Buddies Chicken Nuggets 5lb box Item #1258

11-4970 Mexican Original Tortillas–being replaced with other tortilla products

11-6899 Gehl cheese sauce–discontinued by supplier

11-6914 Best Maid Chocolate Chip Cookie Dough

11-6917 Best Maid Peanut Butter Crispy Bars

11-8892 Rosina GF Ravioli –This item was discontinued by the supplier back in November

11-9041 Athens Fillo Dough

Meet Peter Chinchay, our AP Accountant

“My name is Peter Chinchay, originally from the beautiful country of Peru.  I have lived in the US for about 23 years.  My wife is Penny and she is from Utah.  We met down in Peru and she is the reason that I live in the US now.  She said that I was her best souvenir ever that she brought from Peru.  We have 5 children from the ages of 7 to 18.  I have lived all 23 years in Utah so I love cold weather and the snow.  Sometimes we go to Peru for Christmas so we can be by the beach since it is summer down there at that time of year.  Since I am from South America, I love soccer.  I also enjoy traveling and riding my bike every day.

When I first came to this country, I wanted to be a Flight attendant, but it didn’t happen so I pursued my actual career which was Accounting.  I love working with numbers and enjoy talking to the reps.

I first worked for Alison’s Pantry back in the late 1990’s for about 3-4 years with several different owners. Then I was recruited again in 2009 and have been here since then.  I really enjoy working here.  It is a great company; small but a great place to work.  My favorite Alison’s Pantry Products are steak, soups and some of the seasonings.  I think the hardest part about my job is dealing with reps who don’t pay for their orders and trying to help them understand that the money they collect belongs to Alison’s Pantry and they should respect that.  But overall, most of the reps are great people and love our products.”

Thank you, Peter, for all you do at Alison’s Pantry!!  We are so lucky to have you!!

Webinars: Restaurant meals using Alison’s Pantry products, Breakfast for Dinner, and the Power of Coupons

Introducing the professional chef Alex, who is Stacee’s son!  This webinar he covers two dishes using our great Alison’s Pantry products.  There is a bonus video of the third dish below that we couldn’t add to the webinar because of time constraints.  So if you want to view that, please click below.  The 2nd part of the webinar is from Becky Price doing a presentation on breakfast for dinner.  She shows some of the great ideas you can use for making some great breakfast options.

The third part is Julie Hawkes going over the power of coupons for your customers and how easy they are to use.  We’ve made it very simple to change the coupons to your information.  Click on the links below for the printable items!

Steak Dish

Halibut dish

Restaurant recipes

Breakfast for Dinner recipes

Link to separate post for coupons

Here is the bonus salmon dish video and the recipe for that!

Salmon Dish PDF

Customer coupons for rep use

Here are some coupons you can use for your AP business!  This is a sample of what they  look like. There are many to try.  Pick and choose the ones you think will work best for you and your customers.  Please read these coupon guidelines for details on how these work: Coupon Guidelines

couponsheet3

 

5% appreciation
5% off new customer
$5 off new customer
Bacon coupon
Coupon sheet 1
Coupon sheet 2
C
oupon Sheet 3
Coupon sheet 4
Free gift appreciation
Free shipping for new customer
Free shipping for a referral
Pantry cash
P
ilgrims coupon
Popcorn chicken coupon
Pork coupon
Veggie coupons
Coupon Tracker

Here is a great video by Julie Hawkes on ideas of how to use these coupons:  Start at 44:38 if it doesn’t do it automatically.

 

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