Meet Jennie Segler, Caliente NV

Hi! My name is Jennie Segler, and I am a stay-at-home mom to 6 beautiful children and a wonderful husband! We live in a small town in Central Nevada called Caliente. I have been a sales rep for Alison’s Pantry for almost 2 years and I absolutely love it!

Working with Alison’s Pantry has so many benefits! I get to work from home and choose my own hours, I always have great food in my house, and I get to know so many wonderful people!

My family loves Alison’s Pantry food, it’s hard to choose a favorite! My children go through boxes of the Foster Farms Corn Dogs #1182, the Kraft Macaroni and Cheese Frozen Pouches #7881, and the Smuckers Uncrustables #4290 every month! They are must have staples in our house! I really like the Bacon Wrapped Pork Fillets  #7527, the Chicken Pot Pie Filling #1976 and any of the Soup Supremes. Making meals for my family has been so easy since I have been with Alison’s Pantry! They also offer such a good variety and tons of bulk items that fits my family’s needs!

I love being able to be a stay-at-home mom and help my family financially. With a large family, I have lots of helpers, but I do most of my work while my older kids are at school, and my husband is a huge help! (Especially on delivery day!) Every month I personally hand deliver all my catalogs to my customers. This gives me the chance to talk to all of my customers each month, see them face-to-face, and get to know them better. This has helped me make so many new friends, plus its helped my business grow!

I love Alison’s Pantry!!!!!

March Webinar: Sales tips for reps. Samples, food safety and How to get your customers to spend more of their grocery budget on Alison’s Pantry

Introducing the professional chef Alex, who is Stacee’s son!  This webinar he covers two dishes using our great Alison’s Pantry products.  There is a bonus video of the third dish below that we couldn’t add to the webinar because of time constraints.  So if you want to view that, please click below.  The 2nd part […]

Check out these great tips from our RSMs on how to grow your sales!

 

Below are the handouts from the webinar.  I hope you enjoyed them!

March Webinar handout

March Webinar pdf

 

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Lori Paulsen – Worland, WY

Hello. My name is Lori Paulsen from Worland, Wyoming! I have been an Alison’s Pantry Rep for about a year and a half. I love the convenience of the products and the quality. I enjoy going through my delivery and seeing all the interesting products my customers have ordered; I actually make a list of products I want to order after seeing them. I get a lot of help from my boyfriend and son; they do most of the heavy lifting and help with boxing orders! I couldn’t do this without them!

Our list of favorite items keeps growing; it’s hard to find just one thing. A few of our favorite items are: Bacon Wrapped Pork Fillets, Potato and Cheese Pierogies, Trident Alaskan Salmon Burgers, the wonderful soups (love how they taste like I spent hours making them), and the Potato Pearls. I try to order something new each month.

I try to keep an eye on items I know my customers have an interest in and let them know if quantity is getting low or if it’s going on closeout. I have a calendar I use as a helpful reminder for me to make contact with my customers about upcoming order deadline, highlight a special item or new products. I note when contact was made, what I highlighted and how I made contact. Helps me track so I don’t unnecessarily repeat information. When I first started, it was a little overwhelming but I couldn’t imagine not being a rep today.

Meet Cloe Wakefield

Cloe WakefieldMeet the newest employee at Alison’s Pantry!  When you call the office you might get a chance to talk to Cloe.

I have worked at Alison’s Pantry for about a month and a half, so I’m still pretty new around here.

I love the environment, everything is super laid back while still being pretty professional at the same time.

It honestly isn’t a very hard job, but there are a lot of little things to learn and keep straight which can be annoying!

My family has lived in Pleasant Grove, UT since I was 5 years old. I am the oldest of 4, by 3 minutes. (Yes, I am a twin, and no we are not identical). I have 2 brothers and a sister, and we have a dog and cat. I am getting married in April, so I will have my own little family too! My fiancé Cameron is from Provo/Orem area, and we’re really excited to be married and get this wedding stuff out of the way haha.

Between wedding planning and working full time, I don’t have a lot of free time right now, it’s kind of like having 2 full times jobs. When I do have free time, I love just spending time with my fiancé and family, and working out(my dad is a body builder so I get it from him, but I don’t love working out THAT much). I’ve always been a homebody but also like doing stuff outside too, my fiancé and I go camping and hiking a lot when it isn’t snowy and cold!

Since I haven’t worked here for very long, I haven’t had a chance to try a lot of the product. But I do love potatoes, and both the Simplot Julienne Fries look amazing. I will have to try them and test it out. 🙂

Again, I haven’t worked here for very long, but one of my favorite meals is biscuits and gravy- so that includes Krusteaz Professional Buttermilk Biscuit mix, Jones Dairy All-Natural Bulk Pork Sausage, and Custom Panroast Country Gravy Mix. Although if I’m being honest, since my fiancé went to Culinary School, he would make everything but the sausage from scratch 😉

 

Declined Orders

Protocol for Declined Orders:

All orders will go out on your truck, but please do not deliver declined orders without first collecting payments for them or making sure their payment has cleared with the office.

All payments must be taken care of within 10 business days of receiving your order. If you have any questions, please don’t hesitate to call and talk to Lori.

 To check for declined orders simply go to your orders screen in portals and search for “declined” in the search field. 

How do you know what form of payment was on the order?  Go to your invoice report and look at the bottom of the invoice for that customer.

 Resolving Declined Orders

  • Credit Card — Please notify the customer and see if they:
    • A. Need us to reprocess the payment.
    • B.  Want to pay you at pickup.
    • C.  Want to enter new payment info online and then let us know to reprocess it.
  • ECHECK – please plan on collecting from these customers when they pick up their order, then notify us within 7 days of your truck delivery that it has been deposited and is ready for withdrawal. There is a $5.00 returned check fee added to each order.  They can also enter credit card information online for us to reprocess the payment.

 

 

 

Meet Tammy Payne

Family Pic 2017

My name is Tammy Payne. I live in the Cleveland/Elmo UT area. I have been an Alison’s Pantry rep for almost 3 years. I have 4 children – A 10-year-old daughter, and 8-year-old son, and 2-year-old twin boys. I started selling Alison’s pantry when I was pregnant with my twins. Although I’ve always done all the contacting, ordering, delivering, etc. my husband would schedule his work week to be able to help me unload the truck (since I shouldn’t be lifting) and has continued to help me ever since. I love that he is willing to do that with me. My kids enjoy helping during the summer months, too.

20180206151439a0931c09f83ce257My favorite thing about Alison’s Pantry is interacting with customers and helping them fill their freezers with good, quality food. I also love how easy it is to “sell”. Everyone must eat. Although some months are better than others, I’m always amazed that if I do my reminders, the sales just come. The extra income has been great!

 

Besides selling AP and chasing my cute kiddos, I teach 30 piano students each week, and am currently the Young Women’s President in our ward. I understand busy, I love that I can work AP around my schedule.
As a family, we enjoy rodeo and horses. My daughter is a beautiful dancer. My son plays soccer and could saddle a horse before he could ride a bike. My twins are 2, so they enjoy making messes, hanging on my legs while I cook dinner, and making me laugh. I think I used to enjoy playing the piano, baking and being crafty. Now I enjoy an early bedtime. Thank you, Alison’s Pantry! The journey has been a joy!

Thanks Tammy, You do a great job of representing Alison’s Pantry and we are so happy to have you!

Stacee Izatt RSM

Melanie Bourne – Clinton, NE

Hi, our names are Melanie and Ty Bourne. We live in a little village called Clinton, Nebraska, population of about 26. We have Gordon to the East which is about 8 miles away, and Rushville to the West is about 6 miles away.  We have 2 children – Shelby (22) was just married in August and currently going to Nursing School and Ethan (10) is a 5th grader and active in baseball and football.

I have worked full time for 17 years as a cake decorator in Whiteclay, NE, which is by the Nebraska/South Dakota border by Pine Ridge Indian Reservation. Natives buy cakes for funerals and sometimes I have over 20 cakes going to funerals. I draw Indian designs on cakes and then airbrush them. It keeps me on my toes, for sure, as there is a huge death rate on the reservation due to suicide, drug over-dose, or alcohol.

 

I am also very active in our community and the current Secretary of our local Cancer group called CARE. I am the treasurer and we hold different fundraising events during the year to raise money for our Sheridan county residents that have to travel outside our area for cancer treatments. CARE helps with food, motels, and gas for those suffering.

My husband, Ty, who is my rock, helps me in so many ways and supports me with Alison’s and CARE.  He is a custodian at Gordon Rushville High School.

I became an Alison’s Rep after seeing a catalog at my Dad’s house in Lusk, WY, and just got to wondering if it would “fly” in my area. After gallbladder surgery in February of 2016, I couldn’t do anything and was so bored at home by myself so I took the leap..and decided to give it a whirl..what did I have to lose out on? A few hours of paper work and maybe a few freezers that I could always sell? It has been almost 2 years now and we have loved doing this! (My Son Ethan fights me every truck day because he has school and wants to come help unload the truck❤️.) The people that have supported us in this adventure have been wonderful and I have met people in our community that I probably would have never spoken to.

Our favorite products are the flat iron steaks , bacon wrapped pork fillets, spices, egg rolls (amazing), and the #2 big buy bacon. The veggies we have tried are amazing as well, although we have a garden and a greenhouse and do tons of canning in the Summer months.

We have personally been struggling with orders since the online ordering took place. I have had some say they don’t like their credit card info out there, some that have said they don’t have a computer, some Moms that have said it takes so much more time and they don’t have time to sit down and order. But, I have a few customers that absolutely love it. I know we can’t please everyone, even in our everyday lives, but I think going back to Net 10 will help please a lot of Alison’s customers.  (Her #1 order was amazing with the Net 10 day payment option – $4,243.19!!)

Thanks so much to all of you for all of your help. Alison’s Pantry is a wonderful company!

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Adair Rademacher, Musselshell, MT

My father instilled in his children that if a task has to be done, do it with a good attitude.  You can just imagine how well received his three children thought of that motto when we were young!  In my later years my sister-in-law enhanced the saying for me, “if it is not fun, I am not doing it!”  We all know that “tasks” and “fun” do not always go in the same sentence, but it is amazing how it makes life go so much smoother for me when I keep the two mottos in mind.

I was accepted as a “Wholesale Foods distributor” on October 2, 1996.  I tell everyone I may not be a good Alison’s Pantry representative but no one can say I am not consistent!  In those 21 years there have been many changes in my life, as well as the company.  No one can expect things, good or bad, to stay the same in their life, or in the life of the companies they work with.  From my beginning I worked and used my sales as a home based business.  It is important to keep good records/documentation to use for taxes, everything from mileage to order adjustments.  It is also important that you do not take advantage of the people you do business.  Pay your bills promptly just as you want your customers to pay you.  Keep in mind when you use your Alison’s Pantry sales as your own business it is your name on the line!

Like many of you I had ordered products from WSF, Pacific Foods, and/or Alison’s Pantry for some time, and then “our” representative quit.  I was the same, and when I used up all my inventory of the products I loved to use I was prompted to become a representative because “how was I going to prepare my favorite dishes without these products I had learned to rely on?”  Selling food for me was and is a perfect fit-I love to garden, cook, and share!

What are my favorite products?  Oh my, how long of list can I have?  I love the fast-food products for just that, but I mostly love the products I can use to scratch cook and bake.  Most used “what are we having for dinner” food: chicken tenders, and potatoes of all kinds.  Staples: all AP spices, gravy mixes and cream sauce that I use for everything from thickening my soups to flavor enhancers for casseroles and roasts.  On my order every month: pepper jack sticks.  Utensils: canning lids!  My husband’s most asked for product AP no longer offers: smoked rope!

I live in Musselshell, Montana, population of about 40, so you see my clientele is limited.  At different times I have covered a broad surrounding area but was happy to give up customers in Roundup and Custer to new representatives in those towns.  I still have loyal customers that I serve that will not order from someone new!  I use e-mail, snail mail, and phone calls to keep connected to my customers-we do not have cell service here so text and other messaging are out of my realm.  (And I hate to learn new things!)  Phone calls are what work best for my customers.  I think my customers like the time spent visiting, and if something is on sale I know they order regularly, they appreciate the reminder.

The largest block of time I spend on Alison’s Pantry is my order week.  When an order arrives I send out catalogs with orders and those without an order are mailed or hand delivered by me within a couple of days.  Each catalog is sent out with my “newsletter,” featuring everything from company changes to recipes; and most importantly, my early-bird order date and AP order dates!  The Monday before order day I e-mail my first reminder-if a customer ordered before I send that reminder their name goes in my early-bird drawing.  I always set my order date for the Wednesday before deadline.  The bulk of my orders come that day either e-mail or phone calls.  On Thursday and Friday I make calls to those I know that have an order ready but wait for me to call. (I always think that is so funny they will not call on their own when they have taken the time to have an order ready. J)  On Saturday I make a “last call” e-mail giving non-ordering customers the final day I will take orders, AND remind them that if they wish to place an order themselves online they can order until Monday night at midnight on the Alison’s Pantry website!  Since online ordering I include a small gift with orders, such as yogurt pretzels or caramels, to those customers that placed their order online; because whereas it is not necessary to place their order online it is convenient for me if they order themselves.

My hardest task is generating new customers!  Obviously our small population limits the number of events I can promote AP.  I take the opportunity to promote products in potluck items I take to events, make sure I plan our community dinner theatre’s menu featuring AP products, and regularly request customers to pass the word about how great Alison’s Pantry products are and get them a catalog.

Through the years I have found, and I encourage you to do the same, that you need to become a friend to your customers because as you become a part of their lives and they become a part of yours, your success will not be a “task,” you will naturally have fun!

Meet Toni and Marilyn!

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Hi my name is Toni Soderquist. My mother in law Marilyn and I have been Alison’s Pantry reps for 10 years. We live in Kanab, UT and we love the products that we offer. We like the convenience and the affordable way we can offer our families great dinners and family feasts.                                                                          IMG951365
We were introduced to Alison’s Pantry through the great bulk spices and pastas that we used to offer. We have sold many spices to our customers and the people of this area of the state. Many times, I am referred to as the “Spice Queen” because of my love of the spices.
Every year we host an open house at the end of the year in appreciation of our customers. We invite them to come and sample and taste many of the new and fun products. If they refer a friend, they will receive 10% off their order after the friend orders. Most people who attend make orders, and we offer a give away too. We have found many new customers from doing this. Because we hold this open house in my home, we can offer some of our favorite products including some of the meat products.

This last November we offered the Farmland Bacon Wrapped Fillets #5589, the Simplot Mini Baby Bakers #2423, and Rosina Meatball #8963 with gravy in a crock pot. We also offered the Janey Lou’s Cinnamon Rolls #9134 which were a big hit. Through our association with Alison’s Pantry and our customers we have built many wonderful and lasting relationships.

This year we were able to attend the AP food show in September and loved getting to sample all the wonderful foods and meeting all the great staff and reps from around the country. We love attending the monthly webinars to learn more about the products we offer. We love to learn new ideas and recipes that will help us be better informed for our customers.
Some of my favorite products aIMG958717re the Milford Valley Chicken Cordon Blue #8553, the Simplot Roasted Mini Baby Bakers and of course the bulk spices. Marilyn loves the Pilgrims Boneless, Skinless Chicken Breasts #6519 which allows her to have bragging rights on her famous chicken dinner.

 Our families love that we are Alison’s Pantry Reps!